Hydra+19 values your trust and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

What We Collect

Personal information includes anything that identifies you: your name, email, phone number, shipping and billing address, payment details, birth date, and product preferences. We collect this information when you create an account or place an order, subscribe to our emails, interact with our website or social media, or contact our customer service team. We also automatically collect technical information like your IP address, browser type, and cookies to improve your experience on our site.

How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and shipping updates, and respond to your questions and requests. We also share product updates, wellness tips, and special offers, though you can opt out anytime. This information helps us improve our products and website experience and provide personalized content based on your interests.

Cookies & Advertising

We use cookies to understand how you interact with our site. Our advertising partners may show you Hydra+19 ads on other platforms based on your previous visits to our website or social media channels. This helps us share relevant content and products with you. By using our site, you agree to this use of cookies.

Children's Privacy

Our products and services are intended for adults 18 and over. We do not knowingly collect information from children under 13 without parental consent.

Sharing Your Information

We do not rent, sell, or share your personal information except to fulfill your orders through shipping partners and payment processors, comply with legal requirements, or protect our rights and prevent fraud. Your trust matters to us, and we treat your information with care.

Your Choices

You can update your email preferences or unsubscribe at any time by logging into your account or clicking the link in any email. You can also contact us directly at [your email address] with questions or concerns.

Questions?

We're here to help. Reach out to us at hello@hydra19.com